Privacy Policy
Last updated: March 19, 2026
Nouri ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at heynouri.app and use our services.
Nouri is operated from Ontario, Canada. Our services are available to users worldwide, and we are committed to complying with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).
Information We Collect
Information You Provide
- Email address — when you join our waitlist or request a nutrition guide
- Quiz responses — your answers to our PCOS lifestyle quiz, used to personalise your experience
- PCOS lifestyle survey — optional response about your primary PCOS-related goal, used for product development
Information Collected Automatically
- Approximate geolocation — derived from your IP address (country/region level only), used to understand where our users are located
- Usage data — pages visited, quiz completion events, and other interactions, collected through analytics
- Device and browser information — browser type, operating system, and screen size for optimising our website
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following:
- Consent — when you submit your email to join the waitlist, request a guide, or take the quiz, you consent to our processing of your data for those purposes
- Legitimate interests — to improve our services, analyse usage patterns, and ensure website security, where these interests are not overridden by your rights
How We Use Your Information
- To manage the waitlist and notify you when Nouri launches
- To deliver your personalised PCOS lifestyle guide via email
- To send you occasional product updates and early access information (with your consent)
- To improve our product and understand user needs
- To analyse usage patterns and optimise the website experience
How We Store and Protect Your Information
Your personal information is stored securely using industry-standard encryption and security practices. We use trusted third-party services for data storage and processing, and we take reasonable measures to protect your information from unauthorised access, alteration, or destruction.
Third-Party Services
We may share your information with the following categories of third-party service providers:
- Email service providers — to deliver emails and manage our mailing list
- Analytics providers — to understand website usage and improve our services
- Hosting providers — to host and serve our website
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
International Data Transfers
Your personal information is processed and stored in Canada. Canada has been recognised by the European Commission as providing an adequate level of data protection. If you are located outside of Canada, by using our services you consent to the transfer of your information to Canada.
EU/UK Users
Nouri is currently operated from Canada and is primarily intended for users in North America. If you are located in the EU or UK and have data protection inquiries, please contact us at hello@heynouri.app. We will appoint an EU/UK representative in accordance with Article 27 of the GDPR / UK GDPR before actively offering services in those regions.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of any inaccurate personal information
- Deletion — request deletion of your personal information ("right to be forgotten")
- Data portability — request a copy of your data in a structured, machine-readable format (EU/UK GDPR)
- Restrict processing — request that we limit how we use your data (EU/UK GDPR)
- Object to processing — object to our processing of your data based on legitimate interests (EU/UK GDPR)
- Withdraw consent — withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal
- Unsubscribe — opt out of marketing emails using the link in any email we send
- Do not sell — we do not sell your personal information (applicable under CCPA/CPRA)
To exercise any of these rights, contact us at hello@heynouri.app. We will respond within 30 days (or sooner where required by law). If you are in the EU/UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy. You may request deletion of your data at any time by contacting us.
Cookies and Tracking
Our website does not use cookies for tracking or analytics. We use Cloudflare Analytics Engine, which is a privacy-friendly, cookieless analytics solution — it does not track individual users or store identifiers on your device.
We use your browser's sessionStorage (not cookies) to remember quiz completion status within a single browser tab. This data is automatically cleared when you close the tab and is never sent to our servers.
Because we do not use cookies, no cookie consent banner is required.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
Children's Privacy
Nouri is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Nouri
Ontario, Canada
This Privacy Policy is governed by the laws of the Province of Ontario, Canada. For users in the EU/UK, the provisions of the GDPR/UK GDPR apply in addition to this policy.